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Q.
Can I do it myself?
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Q.
Can’t a home improvement retailer replace my windows and doors?
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Q.
Do you offer a warranty?
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Q.
How long does it take to install a new window?
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Q.
How long have you been in business?
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Q.
Are your installers certified?
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Q.
How will replacing my windows save me money?
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Q.
How will replacing my doors and windows improve the comfort of my
home?
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Q.
If I decide to sell my home, will new windows and doors increase the
value?
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Q.
What happens if someone gets hurt while working on a job on my
property?
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Q.
How do I know that I’ll be taken care of after the installation?
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Q.
How long does it take from the time I order to the time of
installation?
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Q. I don't know if I can afford to pay for my new windows or doors
all at once, do you offer financing?
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Q. Do you have references in my area?
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Q.
How long will it take for our installation to be completed?
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Q.
What type of warranty do you offer on the windows and on your
installation?
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Q,
How many years of experience do you have?
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Q.
What happens in the event of rain?
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Q.
What is Low E glass and how does it work?
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Q. Why
do some vinyl windows yellow over time?
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Q.
Why should I buy my windows through a dealer such as yourself,
when some manufacturers allow me, the consumer, to buy directly
from them?
Q.
Can I do it myself?
A.
Replacing your doors and windows is a job best left to our certified
installation team. Our “By the Book” method is clean and neat. We
have access to special insulation, unique hardware and exclusive
moldings. We also have a full lifetime warranty.
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Q.
Can’t a home improvement retailer replace my windows and doors?
A. California Energy Contractors has long been established as an
industry leader in window and door replacement in Southern
California. This is important because each manufacturer has
guidelines and specific installation instructions in order to
provide a proper warranty. By using our company, there isn’t any
dispute as to who is at fault when a problem occurs. This removes
you, the homeowner, from being placed in the middle of any disputes
between a manufacturer and the contractor who is installing the
product. In addition, we offer custom products, a fair price, and
remarkable service from estimate to installation and beyond.
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Q.
Do you offer a warranty?
A. Yes, all of our products have warranties.
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Q.
How long does it take to install a new window?
A. Most installations can be completed in just one day.
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Q.
How long have you been in business?
A. California Energy Contractors has been serving Southern
California in the art of window and door replacement since 1999.
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Q.
Are your installers certified?
A. Not only does California Energy Contractors hold a valid
B-General Building Contractor License, we are also Atrium Certified,
which is the highest certification by Atrium and part of the “By the
Book” methodology. Most other window installers hold only a C-17
license, which is nothing more than a glazing license.
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Q.
How will replacing my windows save me money?
A. The truth is, poorly designed and improperly installed or
deteriorated windows can be the biggest single cause of energy loss
in the home. They can also, therefore, be the biggest opportunity to
save energy. Many of our customers have reported a savings
of up to 30% off their utility bills after replacing their old
windows with Atrium windows!
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Q.
How will replacing my doors and windows improve the comfort of my
home?
A. Atrium Window and Doors will give you a quieter home, improve
homeowner safety, and improve security. Several of our glass options
will also help to lock out heat and glare in the summer and lock in
heat during the winter, as well as help protect your furnishings
from the bleaching rays of the sun.
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Q.
If I decide to sell my home, will new windows and doors increase the
value?
A. It certainly will. Your investment in windows and doors is one
of the best home improvements you can make. In fact, realtors across
the country report that homes with new energy-efficient,
maintenance-free windows enjoy a return of up to 114% in resale
value!
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Q.
What happens if someone gets hurt while working on a job on my
property?
A. Each and every one of our workers is completely covered under
our company’s $1,000,000 worker’s compensation policy. You are not
at risk of damages whether your homeowner’s insurance covers you or
not. Ask your California Energy consultant to show you a copy of
this policy.
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Q.
How do I know that I’ll be taken care of after the installation?
A.
One of the beauties of California Energy Contractors is that we have
a full time service department dedicated to providing our customers
with remarkable customer assistance beyond initial installation.
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Q. How long does it take from the time I order to the time of
installation?
A. Depending on your custom features 4-10 weeks.
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Q. I don't know if I can afford to pay for my new windows or doors
all at once, do you offer financing?
A. We sure do. We offer financing with competitive interest rates
that our salespeople would love to tell you about when visiting you
in your home. Just ask!
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Q. Do you have references in my area?
A. Yes. We have many references available in various areas of
Southern California. All of the pictures on our website are of
actual installations we have completed. If you would like to see our
work in person please make sure to tell us what city you would like
the references to be in.
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Q. How long will it take for our installation to be completed?
A.
The length of time depends on each situation and the number of
windows and/or doors we'll be installing. Our installation crews are
the cleanest, most professional, knowledgeable, and efficient
installers in the industry. The quality and care we take is
unsurpassed. An average home can take as little as a day with a crew
consisting of 2-4 men. Other companies could take up to two days due
to lack of experience, knowledge, and expertise. Our goal is to not
inconvenience our homeowners and to offer the highest quality
available.
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Q. What type of warranty do you offer on the windows and on your
installation?
A. all products California Energy Contractors sell carry a lifetime
limited warranty from the manufacturers. and a full three year
warranty on our labor.
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Q, How many years of experience do you have?
A. 30 years of Experience, To learn more about our company history,
click on the "About Us" link.
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Q. What happens in the event of rain?
A. We will reschedule your installation. There are many hazards when
working in the rain with vinyl, glass, and electrical tools. We
cannot guarantee that you will be re-scheduled for the next
available dry day, but you will be given top priority. During the
rainy season we constantly check the weather forecast in order to
give homeowners as much advance warning as possible.
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Q. I work and cannot be home during the week, do you install on
Saturdays?
A. Yes we do. We try to let or homeowners know that they will have a
better chance of getting an install date within 4-8 weeks of
ordering however, if they're scheduled during the week. We recommend
arranging for a relative or friend to be present at your home that
day rather than waiting for an available Saturday. They book up
quickly!!!!
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Q. What is Low E glass and how does it work?
A. Low E stands for low emissitivity. It is a technologically
advanced glass that utilizes a microscopic coating to reflect heat
and block ultraviolet rays.
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Q. Why do some vinyl windows yellow over time?
A. One major factor in vinyl integrity is whether or not a window is
made of only virgin vinyl. Some manufacturers will heat up the vinyl
resin to extrude a window frame and once the frame has been cut will
remelt the scraps to extrude again. This compromises the vinyl
integrity. Each time the vinyl is reheated at such extreme
temperatures it becomes weaker and therefore susceptible to UV
infiltration. Another major factor is whether or not the
window manufacturer includes titanium dioxide in the vinyl. Titanium
dioxide strengthens the vinyl to protect from UV infiltration.
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Q. Why should I buy my windows through a dealer such as yourself,
when some manufacturers allow me, the consumer, to buy directly from
them?
A. When it comes to manufacturers there can be a world of difference
between one company and the next. You should be aware of small
companies that sell directly to consumers because they aren't
subject to all the same regulations that larger manufacturers are.
Smaller companies are less likely to be around for the warranty that
they offer
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